Thanks for taking the time to get involved in Our Big Conversation.
We’re committed to improving people’s experience of our Trust. Over the last few years, we’ve made significant changes which have had a positive impact, but we know there is more to do.
Help us shape our future plans. We’d like to hear from as many voices in our Trust as possible, to help us to build a clearer picture of the big actions we need to make to improve mental health services in the future.
About Our Big Conversation
In August 2020 we launched Our Big Conversation - the biggest listening exercise in the history of our Trust.
Over 2,100 people shared 35,800 ideas, comments, and votes, exploring what could be possible if we got everything right and what we needed to do to achieve this.
From Our Big Conversation, we developed big ideas for change and a strategic direction, which you’re no doubt familiar with, called Our Journey to Change.
Our Journey to Change
Our Journey to Change sets out why we do what we do, the kind of organisation we want to be and how we will get there by delivering our three goals and living our new values of respect, compassion, and responsibility all the time.
Our three goals are:
- To co-create a great experience for patients, carers, and their families
- To co-create a great experience for our colleagues
- To be a great partner
Since the launch of Our Journey to Change in 2021, we’ve seen the positive impact that it’s had on people’s experience of our Trust. That is down to you, our colleagues, who have really owned Our Journey to Change over the last few years and continue to make a difference to people’s lives every day.
However, we also know that there is more work we need to do.
The next steps in Our Journey to Change
It’s now time to look beyond 2025, to co-create a clearer picture of the big actions and tasks that we must deliver together.
We’re committed to co-creating the next steps in Our Journey to Change. It’s important that we listen to as many voices as possible – and we hope you are part of these conversations.
We’re asking four key questions:
- Reflecting on our journey so far
What are the things we’ve done well over the last few years to improve the experience we provide to people in our care, families and carers, our colleagues and our partners? - Improving the experience of people in our care and their families and carers.
What big things should we start, stop or change to deliver an exceptional experience to people in our care, their families and carers? - Improving the experience of our colleagues
What big things should we start, stop or change to deliver an exceptional experience to our colleagues? - Improving the experience of our partners
What big things should we start, stop or change to be a great partner?
Please join us in this important conversation. This is our collective strategy and it’s vital that we develop the next steps together with you.