Welcome to Our Big Conversation for Staff

Our Big Conversation has now closed

Thank you to everyone for taking part in Our Big Conversation. We're dedicated to improving experiences at our Trust - we've made positive changes and know there's more to do.

About Our Big Conversation

Our Big Conversation was first launched August 2020. It was our largest listening exercise. 2,100+ people shared 35,800+ ideas to help develop our strategic direction “Our Journey to Change”. Our Big Conversation is a simple, safe website where people can share and discuss feedback and ideas.

Our Journey to Change

Our Journey to Change sets out a vision for the type of Trust we’re striving to become, and how we’ll treat each other on this journey through the values of respect, compassion, and responsibility. It focuses on three goals:

1. Co-creating a great experience for patients, carers, and families.

2. Enhancing the experience for our colleagues.

3. Being a great partner.

Since the launch of Our Journey to Change in 2021, we’ve seen the positive impact that it’s had on people’s experience of our Trust. That is down to you, our colleagues, who have really owned Our Journey to Change over the last few years and continue to make a difference to people’s lives every day. However, we also know that there is more work we need to do.

Next Steps

We are inviting everyone to reflect and to help co-create the next steps in Our Journey to Change, the big focus beyond 2025.

It’s important that we listen to as many voices as possible – and we hope you are part of these conversations. We’re asking four key questions:

1. Reflecting on our journey so far

What are the things we’ve done well over the last few years to improve the experience we provide to people in our care, families and carers, our colleagues and our partners?

2. Improving the experience of people in our care and their families and carers.

What big things should we start, stop or change to deliver an exceptional experience to people in our care, their families and carers?

3. Improving the experience of our colleagues

What big things should we start, stop or change to deliver an exceptional experience to our colleagues?

4. Improving the experience of our partners

What big things should we start, stop or change to be a great partner?

Please join us in this important conversation.
Your voice matters in shaping our future.

When contributing please:

Be respectful, responsible and be compassionate with your voice.
Use your voice to share experiences and ideas and to rate and build upon the ideas of others.